Privacy Policy

Introduction

Boat-Love ("we," "us," or "our") operates boatlove.jp. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and Japan's Act on the Protection of Personal Information (APPI).

Information We Collect

Personal Information:

Name, email address, phone number, shipping/billing address
Payment information (processed securely by our payment providers)
Order history and preferences

Usage Data:

IP address, browser type, pages visited, time spent
Cookies and similar tracking technologies

How We Use Your Information

Process and fulfill orders
Send order confirmations and shipping updates
Respond to customer service inquiries
Improve our website and services
Send marketing communications (with your consent)
Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share data with:

**Payment Processors:** Secure payment processing (Stripe, PayPal, etc.)
**Shipping Partners:** Order fulfillment and delivery
**Service Providers:** Analytics, marketing, customer support tools
**Legal Requirements:** When required by law or to protect our rights

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, typically:

Transaction data: 7 years (tax/accounting requirements)
Marketing data: Until you unsubscribe or request deletion
Account data: Until you request deletion

Your Rights

Japanese Customers:

Request disclosure, correction, or deletion of personal data
Suspend use of personal data
Lodge a complaint with the Personal Information Protection Commission (PPC)

To Exercise Your Rights:

Email us at: boatlovejp@gmail.com (placeholder - update with real email)

Security

We use industry-standard security measures including SSL encryption, secure servers, and restricted access to protect your data. However, no method of transmission over the internet is 100% secure.

Cookies

We use cookies to:

Remember your preferences
Analyze site traffic (Google Analytics)
Provide personalized content

You can disable cookies in your browser settings, but this may affect site functionality.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

International Transfers

Your data may be transferred to and stored on servers in Australia, Japan, or other countries where our service providers operate. We ensure appropriate safeguards are in place.